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25th January 2022

Three ways retailers are collecting more customer data

Keeping existing customers happy while attracting new ones has always been a challenge for retailers, but it’s become increasingly difficult over the last two years.

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Rutvi Sheth Profile Image
Written by
Rutvi Sheth
3rd September 2020

The COVID customer: ingenuity in physical and digital retail

Coronavirus and the subsequent lockdown have catalysed business change. Businesses offering ‘non-essential’ services have been closed for several months. The consumers that could keep these

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Ben Musgrove Profile Image
Written by
Ben Musgrove
13th September 2019

Topshop to top flop — established retailers need to embrace the future or be left behind

I recall the fashion of my very early teenage years being dictated by the trends I saw appearing at Topshop and Topman, and the necessity

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Shaan Sidhu Profile Image
Written by
Shaan Sidhu
4th December 2014

Online retail prevails thanks to high street butchery

Black Friday and Brits was always bound to go well. Analysts have been predicting the death of the high street for about three years now.

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Joe McNamara Profile Image
Written by
Joe McNamara